Milestones

1989

1989

Biuromax official registration at Królewska str. in Warsaw

1990

Moving to a former dairy farm, today Danone building
1990
1994

1994

Büromax Hungary opening, Budapest, Vaskapu ut.

1995

Moving to Usypiskowa str., Warsaw - Ochota
1995
2000

2000

First website with product list

2003

Moving to Baniocha, Solec 156A, today’s address
2003
2004

2004

Poland joins EU, change in the offer and investment in export

2007

Build up of the offer of components for remanufacturing
2007

2008

Setting up the e-shop

2009

Build up of the offer of compatible products for copiers
2009
2010

2010

Expansion of the warehouse

2011

Bar code and mobile collectors’ implementation
2011
2014

2014

Relationships First - New marketing strategy

2017

”Supplier of the Year” Award
2017
2018

2018

”Customer Service” and ”Marketing Campaign” Awards

2019

Winning the "Supplier of the Year" award again
2019
2020

2020

"Customer Service Of The Year" prize

2020

New logo and website
2020

PASSION FOR TONER

The first seat of Biuromax was in my aunt’s apartment. We were working there from morning until she came back from work. The first warehouse was in my father’s garage nearby. We had to worry about the cash ourselves because the bank did not provide loans. And there wasn’t any VAT at that time. I know, so began many business stories in Poland AD 1989.

In 1990 – 2004 was the time of poor clients, of learning the trade and growing.

The most difficult task was to find employees. In those times the foreign companies were ‘rounding up’ young Poles just like it is done today by the English, German or Spanish football clubs who seek young and talented footballers. They were enticed by high salaries, laptops, cellular phones and company cars. But the most tempting was an efficiently organized employer.

The market of toners grew at dynamical pace along with the growth of the sale of devices, but it took some years before we became the recognized importer with an independent and broad offer. The Polish market was too small for large distribution, it is too small still today. Export hampered by numerous borders was practically nonexistent. Europe traded in a different way. When the opportunity arose in 1994 I established a second company in Hungary. Thus we operated in two markets. Had the borders not opened overnight we would have probably operated in this mode further. But as it was my Hungarian company became the first foreign client of Biuromax. Before Poland joined the European Union we had had maybe a dozen customers in Europe. We were determined to stick to toners and consumables.

Between 1990 and 2004 we made many valuable business relation with office equipment manufacturers and their European representatives. Most of those first excellent partnerships still function today. Biuromax became one of the sale leaders of consumables in Poland. We educated professional sale and import personnel. In that period we had a continuing growth and record sales of OEM toners and parts for copiers. We contracted goods all around the world but sold them mainly in Poland. At that point we changed our location, moving outside the city centre to gain ‘space’ for growth.

2004 and the following years

Poland’s accession into the European Union resulted in a fair earthquake in our organization. Many regulations were modified. The world opened up to us but also to our customers. Everything speeded up. Biuromax’es interest in toners became a real passion. We included the manufacturers of components for recycling of consumables into the group of our suppliers. Those were much bigger companies. It turned out, that the material called toner consists of many components, which combined in the right way determine the quality of print. We studied the needs of our customers, established further contacts, strengthened relationships required for a long term business. Logistics posed another challenge. Logistics has always been and forever will be the key issue of successful distribution. How to connect a manufacturer from Japan with Jan Kowalski in a Polish village? I believe, we figured it out because in 2008 we became a recognized supplier of consumables in Poland and some two, three years later – in Europe.

Trust and good relationships are most important to us

We have always valued education, relations and honesty in business. We promote and support our suppliers, because we are aware that they bear all the risk of product creation and multi million worth investment. We help them by providing continuous large orders and prompt payment, but above we all maintain excellent relationships with them.

The mutual support and good relations among the Biuromax employees are also important. For the past 30 years there has been a very low rate of staff turnover.

Relationships First!

President of the Management Board
Dariusz Woźniak

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